Terms Conditions
Welcome to Catholic Purchasing Services!
These Terms and Conditions govern your use of the website located at www.CatholicPurchasing.org and any products or services purchased from Catholic Purchasing Services, Inc.
By accessing CatholicPurchasing.org, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the website immediately. We reserve the right to update or change these Terms at any time without prior notice, and your continued use of the website signifies your acceptance of those changes.
- Prices
Prices are subject to change without notice. Since we are not the direct supplier of the products, it is impossible for us to guarantee that there will be no discrepancies or changes. We cannot be responsible for typographical errors. In the event of a price or description discrepancy online, we will communicate the difference during the order confirmation process. - State Sales Tax Exemption
If your state allows exemption from state sales taxes, please email a copy of your sales tax exemption certificate to service@catholicpurchasing.org. Otherwise, we are required by law to bill you for sales tax. In addition, upon expiration of your state sales tax exemption certificate, we will request an updated certificate for our files. - Payment and Payment Terms
Our terms are Net 30. Payment is expected within 30 days of invoice date. Late charges of 1% of the invoice amount will be charged for all accounts over 30 days past due. Catholic Purchasing does not take Credit Cards at this time. Customers may remit payment via Check, ACH, Bill, or Venmo (Venmo must be approved prior to sending payment). - Minimum Order Charge
Some suppliers with whom we have negotiated discounts may impose a minimum order charge for orders that do not meet a certain quantity threshold. We will inform you if minimum order charges apply. - Bids/RFPs and Quantity Discounts
Special bid pricing is available for large quantity orders or construction / renovation projects. We will work with our suppliers to obtain better pricing on large orders. Please call 800.237.4125 and contact our Sales & Service team to initiate a request for Bid/RFP Pricing and/or Quantity Discounting. - Lead Times and Delivery Times
Lead time and delivery time varies depending on type of product, the supplier, and transit time. Catholic Purchasing does not warehouse any product; products ship from vendor distribution centers. Items in stock at our supplier locations (e.g., non-custom orders) should be fulfilled within 24 to 48 hours and should ship shortly thereafter. Special orders placed directly with manufacturers may take longer depending on their lead time. Our Sales & Service Team will indicate the normal delivery period at the time you place your order. If inventory is backordered our team will do its best to inform you of the delay and offer any substitutions. - Delivery Charges
Many of our suppliers offer free delivery depending on the size of your order. However, some suppliers charge for delivery. If applicable, our customer service staff will be happy to quote delivery costs prior to placing your order. Delivery options will be explained at the time you place your order. - Shipments
Shipments of available merchandise will always be made from our supplier’s closest distribution center to you, thereby minimizing delivery time and costs, if applicable. As a reminder, Catholic Purchasing does not own any warehousing. - Returns and Damaged Items
If you are dissatisfied with your purchase, please contact our Sales & Service Team as soon as possible to obtain the necessary return authorizations. With proper Return Authorization, non-furniture products that are eligible for return must be returned in original packaging and within 30 days of receipt. We cannot accept returns without original packaging. There are NO returns of custom or logo’d product.
With Damaged Items, please notify our Sales and Service Team immediately, within 24-48 hours of receipt, and provide images of the damaged items. Notification after the 24-48 hour window post-delivery diminishes our ability to help resolve issues with the vendor and/or carrier. This notification is a strict window imposed by the carriers. If you suspect ANY type of damage internal to packaging (i.e. hidden damage), NOTE THIS ON THE BOL and immediately inspect your shipment. It is very difficult to defend damage claims if a BOL is signed and the carrier is allowed to leave your property before inspection of product.
Charges on Cancellations or Returns
When cancelling or returning orders, or a portion of any order, significant charges may be imposed by our suppliers. Depending on the category of goods being returned, a re-stocking fee of up to 25% of total item cost, plus return freight, may be charged. As a reminder, custom product may not be returned.
Color Samples
Colors shown on our website are as accurate as possible. If exact color match is necessary, please request an actual color sample by emailing service@catholicpurchasing.org or calling our toll-free number, 800.237.4125.
Placing an Order
Web Orders:
Online ordering available 24/7 via www.catholicpurchasing.org. Once orders are received, during normal business hours (Monday-Friday, 9am-5pm EST), a Sales Order Confirmation will be sent within 24 hours to the customer’s email. Web orders made over the weekend, or during holidays, will not be confirmed until the following business day.
Phone Orders:
Please call our toll-free number – 800.237.4125 to place an order. Our friendly Sales & Service Team is available to assist you Monday through Friday, 9am to 5pm EST.
Ownership of Content
All content included on this Site—such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software—is the property of Catholic Purchasing Services, Inc. or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.
Limited License
We grant you a limited, non-exclusive, and non-transferable license to access and make personal, non-commercial use of this Site. You may not download (other than page caching), modify, copy, or reproduce any portion of the Site or its contents without express written consent from Catholic Purchasing Services, Inc.
Prohibited Use
Any unauthorized use of our trademarks, service marks, or copyrighted material is strictly prohibited and may result in legal action. You agree not to bypass any measures we may use to prevent or restrict access to the Site.